FAQ

You Asked, We Answered

Why buy from Mythical MoonStone?

Our mythical garden decor adds character, decoration, magic and mystery, perfect for any garden and the ideal gift for family, friends or a love one. Handmade of durable Cast Stone, highly detailed and hand-painted and sealed for outdoors with frostproofer added for the Winter months, they are also ready to hang on a wall, fence, tree or shed as there are fixings on the back of the ornament. As they are made of Cast Stone these Mythical wall ornaments will last you for many years to come.

How can I make an online purchase?

Simply go to our shop page to add items to cart and make Payment. Payment can be made via credit/debit card or PayPal. You can also contact us on:07833430425. We also attend artisan markets trading at Naturally North Coast & Glens markets.

What’s the minimum order amount?

There is no minimum order amount. You can buy as many garden ornaments a you like.
Please contact us if you require trade order amounts and prices. You can call us on: 07833430425. or email: mythicalmoonstone@mail.com We are also on Facebook & Instagram

What type of payments do you accept?

We accept payment via credit/debit card, PayPal or cash on collection.

Which countries do you ship to?

Delivery is to the UK, Northern Ireland, the Isle of man, the channel islands and the Shetland Islands.

Do you accept returns?

According to distance selling regulations you may return your purchase to us within 14 days providing you contact us in writing within 14 days.
Your purchase must be returned to us unused, in its original condition and packaging.
Return postage will be at your expense, unless the item is faulty. We recommend sending return parcels by recorded delivery.
You will receive a refund for the value of
the goods in full once the item has been received.

When will I receive my parcel & how much is delivery?

We aim to get your parcel to you within 2 - 3 working days for UK deliveries but may take slightly longer as all items are handmade. We use Royal Mail services and Parcel Force Express 48.

We offer a flat rate shipping of £6.95 regardless of how many items you purchase and free delivery for orders over £60.

Are your Cast Stone Ornaments resistant to the frost?

Yes, frostproofer is added to safe guard your garden ornaments during the winter months. Your items are also sealed for outdoors to withstand the weather elements.

Mythical MoonStone

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