FAQ

You Asked, We Answered

How can I make an online purchase?

You can contact us by phone: 07833430425, email, facebook or instagram

You can also see our stock on Facebook shop HERE

What’s the minimum order amount?

There is no minimum order amount. 
Please contact us if you require trade order amounts and prices.

What type of payments do you accept?

We accept payment via Paypal or cash. We also accept all major credit/debit cards at artisan makets - We trade  along side Naturally North Coast & Glens and Causeway Coast & Glens borough council.

Which countries do you ship to?

Delivery is to the UK, Northern Ireland and the Isle of man. Also world wide shipping for smaller items. Postage is already included in the cost so the price you see on the website is the price you pay. Included shipping applies to UK, Northern Ireland and the Isle of man. For delivery costs overseas please contact for further info by phone: 07833430425 or via email: mythicalmoonstone@mail.com. You can also us contact on fb and instagram.

Do you accept returns?

According to distance selling regulations you may return your purchase to us within 14 days providing you contact us in writing within 14 days.
Your purchase must be returned to us unused, in its original condition and packaging.
Return postage will be at your expense, unless the item is faulty. We recommend sending return parcels by recorded delivery.
You will receive a refund for the value of
the goods in full once the item has been received.

When will I receive my parcel?

We aim to get your parcel to you within 3 - 5 working days for UK deliveries but may take longer as all items are handmade. We use Royal Mail services.

Are your Cast Stone Ornaments resistant to the frost?

Yes, frostproofer is added to safe guard your ornaments during the winter months.

07833430425

©2019 by Mythical MoonStone.