FAQ

You Asked, We Answered

Why buy from Mythical MoonStone?

Our mythical garden décor adds character, decoration, magic and mystery, perfect for any garden and the ideal gift for family, friends or a love one. Handmade of durable Cast Stone / Concrete, highly detailed and hand-painted and sealed for outdoors with frostproofer added for the Winter months. All wall ornaments are ready to hang on a wall, fence, tree or shed as there are fixings on the back of each ornament. As all ornaments are made of Cast Stone your Mythical wall ornaments will last you for many years to come.

How can I make an online purchase?

Simply go to our shop page to add items to cart and make Payment. Payment can be made securely via credit / debit card or PayPal. You can also contact us on: 07833430425. We also attend artisan markets trading at Naturally North Coast & Glens markets.

What’s the minimum order amount?

There is no minimum order amount. You can buy as many garden ornaments as you like.
Please contact us if you require trade order amounts and prices. You can call us on: 07833430425. or email: mythicalmoonstone@mail.com We are also on Facebook & Instagram

What type of payments do you accept?

We accept payment via credit / debit card, PayPal or cash on collection.

Which countries do you ship to?

Delivery is to the UK, Northern Ireland, the Isle of man, the channel islands and the Shetland Islands. We can offer worldwide delivery for smaller items, simply contact us: mythicalmoonstone@mail.com or 07833430425.

Do you accept returns?

According to distance selling regulations you may return your purchase to us within 14 days providing you contact us in writing within 14 days.
Your purchase must be returned to us unused, in its original condition and packaging.
Return postage will be at your expense, unless the item is faulty. We recommend sending return parcels by recorded delivery.
You will receive a refund for the value of the goods in full once the item has been received.

When will I receive my parcel & how much is delivery?

All items are handmade and take approximately a week to make. Delivery may take longer especially during busy periods. We use Royal Mail services and Parcel Force Express 48.

We offer a flat rate shipping of £4.95 regardless of how many items you purchase and free delivery for orders over £50.

Are your Cast Stone Ornaments resistant to the frost?

Yes, frostproofer is added to safe guard your garden ornaments during the winter months. All garden ornaments are sealed for outdoors to withstand the weather elements.

Do you offer gift wrapping ?

Yes, we tissue wrap your gifts / ornaments for free if you would like this option. Simply add tissue wrap to your shopping cart.

Mythical MoonStone

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